Frequently Asked Questions
Find answers to common questions about our gear and your orders.
How do I know what size to order?
We provide a detailed size chart on every product page. We recommend measuring a similar garment you already own to ensure the best fit.
Are these official licensed products?
Yes, this is the official store. All apparel and accessories are authentic, high-quality merchandise designed in collaboration with Digital Extremes.
How should I wash my Warframe apparel?
To preserve prints and fabric quality, we recommend machine washing cold with like colors and tumbling dry on low heat.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary based on your location and selected method.
Can I change my order after it has been placed?
Orders are processed quickly. Please contact our support team within 1 hour of placement to request any modifications.
Will I receive a tracking number?
Once your order ships, you will receive an automated email containing your tracking number and a link to monitor the delivery status.